- What makes Plan First offerings different from the competitors?
Why should we opt for Plan First?
Ans – The features Plan First offer at this price tag is unparalleled in the market, provided it is also supported by world class customer service. For any project management tool, it is imperative to have top of the line features, which can allow its users (project managers) to control all aspects of a project and offer maximum flexibility with user-controlled transparency levels. Plan First fully meets this requirement to stay on top.
- How exactly we go about subscribing to the product and associated features?
Ans - Once you register for the product through our website, you instantly become an authorized user. Even our basic subscription gives you premium access to almost all features present on the interface, only the usage frequency may vary.
- What is a project administrator?
The creator of a project will be considered as the primary admin. A project can have any number of administrators with the same privileges.
Such privileges include:
• Inviting new users.
• Managing user roles.
• Managing the project's general settings, including changing its name and transferring it to another organization.
• Deleting tasks, conversations and individual comments.
- Can I move a task to another project?
- You can move tasks or task lists in between your projects as long as you are an admin. All comments and attachments will also move along with these tasks to the new project.
- 5. What kind of organizations use Plan First?
- I don't come from a technical background, can I still use it?
- Ans – The product and its features are very user-friendly and self explanatory that anybody who understands basic English can handle it effectively. The product is designed in such a way that even if you don't undergo a formal training, you can still use it at your company, office or any other places as required. Moreover, whatever your issue or query may be, we are always there to support you.
- Is my data safe?
- Ans - We're highly obsessed with safety & security of your data. We ensure stringent measures with 24x7 security arrangements with an advanced monitoring system. Our robust network security system employs latest encryption and intrusion detection/prevention technologies to keep your data 100% safe.
- Can we upgrade or downgrade the subscription?
- Ans - You can upgrade the subscription anytime. If your usage goes up, you can choose to pay extra for the ad-hoc 'once in a while' requirements. Similarly, you can downgrade also if your requirement is limited at anytime you wish. There are no hidden costs involved.
- What are my support and maintenance options?
- What are the system requirements? Does my organization need special hardware or software to run PlanFirst?